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Click it, and make sure the box for cached images and filesis checked. You’ll then want to click that and look for the Clear browsing dataoption. Step 2: Then, click the link for Privacy and Securityin the left sidebar. Step 1: Launch Google Chrome and click the Chrome menu icon represented by three horizontal dots (the vertical ellipsis) in the upper-right corner of the browser window, and click Settingsnear the bottom of the drop-down menu. It’s also a simple trick you can employ to shed any unnecessary data, which could slow down your browser. Resetting could also help in the event of 404, 502, and other errors that may be caused by a corrupt cache, and also clear any private data you have stored in the form of login IDs, passwords, and additional sensitive information you’d rather not save on your machine. However, if this doesn’t resolve the issue, fully clearing the cache will likely resolve the problem.

Instructions on how to force a hard refresh of a page can be found here.

If you find that AdviserGo isn’t displaying properly following an update, we recommend that you first try doing a hard refresh, which will clear cache for the particular page you are viewing and reload it, without fully clearing your browser cache. Clearing cache forces your browser to retrieve the most recent webpage elements instead of pulling older components from cache.